Shipping policy
All shipping is done by Correios do Brasil and will be dispatched within 1-5 working days from date of order.
All items will be shipped with a tracking number.
Shipping costs may vary dependant on which products are purchased due to parcel size and weight.
Shipping Times
• Estimated delivery in Brazil: 7-10 business days after shipping
• Estimated delivery outside Brasil: 15 - 30 business days after shipping
COVID-19 SITUATION
Please note that due to the COVID-19 situation, shipping times may vary depending on your country's post system and other factors out of my control.
DAMAGES & DELAYS
I'm not responsible for losses or delays incurred by the shipping service. If you give an incomplete or wrong address I'll not refund you the shipping cost.
If your shipment arrives clearly damaged please contact me by sending me a photo of the damaged order as soon as you have received it.
INFO FOR EU / UK CUSTOMERS
Any import taxes + fees, including VAT, are the customer's responsibility.
I will not collect nor remit VAT, so it will be collected by your country's customs office.
Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs.
By placing an order from our shop, you have read and agree to these terms. Thank you for understanding.